Even minor errors and application issues can bring the operation of your press to a standstill. Travel time for a service technician can take time and incur unnecessary costs. Schuler Connect offers you the perfect solution. Press users connect with the experts at Schuler through smart devices (smart glasses, smartphones, or tablets). Our experts can then virtually view what the camera sees. System data can be exchanged in real time via images or video sequences. As a result, faults can be viewed and evaluated in less time. Once the customer gives the green light, our experts can then connect to the controller via remote access in order to solve the problem or take additional measures. This reduces the amount of machine downtime, shortens technicians’ service calls, and ultimately lowers your costs.
Schuler Connect offers an audio and video connection that meets the strictest standards: You decide what will and will not be saved.
Schuler Connect is a module within the Hotline & Remote Service from Schuler. You can sign up for service exactly as you see fit with the prepaid offer or one of our service contracts.
The starter kit consists of a pair of RealWear HMT-1 smart glasses, a spare battery, a charger, and a case. Of course, the Schuler Connect app comes preinstalled and is immediately ready for use. The kit also includes a list of the most commonly used voice commands in German and English. A personal contact is available and ready to help if you have any additional questions.
See the advantages of the Schuler Connect service module for yourself.
Benefits and features